Sunday, September 21, 2003

Got an email from Christine @trakken dot com

Who?

Google Customer Story | Neotonic Trakken: "Trakken has kept pace with Google's rapid growth and has now become the company's email support tool for the multiple customer support departments throughout the entire organization. Agents are able to respond to customer emails much faster and easier than before. Although each department has different needs, they are all able to leverage one platform for their unique email response and knowledge base needs. "

Also for blogger to whom I had sent a web mail.

Neotonic Trakken: "What is Trakken?
Neotonic Trakken is a high performance web-based email response management system enabling you to efficiently organize the customer service process and provide faster and better quality answers to customer questions. "

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