Monday, August 06, 2007

missing knowledge base

rootsweb.com - Family Tree Maker software Board - Vista Update "Page not found": "Just purchased Family Tree Maker 16 Deluxe. Unfortunately I also have a new computer that has Windows Vista. The install prompted me that there' a known compatability issue, but could get the fix from the vendor website. Directed to a 'page not found'. Anyone out there know if the fix is really being provided?"

The exact web page that Vista directs us to is:

www.familytreemaker.com/vistaupdate

This produces the message:

"Page Not Found
The page http://www.familytreemaker.com cannot be found.

Are you looking for a resource on our old site?
Try clicking the link below, or visit."

And there is NO link below!! See the attached .jpg showing the page.

TGN is in disgrace already

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